Digital Gift Cards Terms & Conditions


Digital Gift Cards are non-refundable and cannot be exchanged for cash. No change will be given for remaining card balances. Remaining balances can be redeemed for future purchases.

Redeemable on our Online Store only.

Malano are not responsible for any Digital Gift Card that is lost, stolen, damaged deleted or destroyed or used without permission. No replacement voucher will be issued under any of these circumstances.

Malano are not responsible if any Digital Gift Card is rendered unsuitable for redemption through no fault of Malano’s.

Digital Gift Cards cannot be used to purchase Digital Gift Cards.

Digital Gift Cards that are purchased from Malano will be delivered to the nominated inbox on the order once payment has been validated and approved.

Our Digital Gift Cards have no expiry date and are redeemable from their time of purchase. 

Your Digital Gift Card can be used to make purchases up to the initial Digital Gift Card value or the remaining value on your Digital Gift Card. If you want to make a purchase for an amount that exceeds the Digital Gift Card value or remaining value on your Digital Gift Card, you must pay the excess using another payment method.

Malano Digital Gift Cards are not able to be reloaded or topped up.

Please allow up to 48hrs for cards to be issued. (Refer to the Digital Gift Card Terms & Conditions) If a Digital Gift Card you purchased has not been issued after 48hrs please email us at